Service Dispatcher / Customer Service

About the Role

Field Service Dispatcher The Field Service Dispatcher role is a communication hub, requiring excellent communication

skills to ensure clear and accurate information is provided to both customers and technicians. Schedule and dispatch

service technicians based on customer requests, service orders, and location. Customer Interaction: Receive customer

service requests via phone, email, or online portals. Confirm service appointments with customers and provide estimated

arrival times. Address customer inquiries and concerns promptly, providing clear and accurate information. Monitor

technician's progress and update customers on any changes or delays. Serve as a liaison between customers, technicians,

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.